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Silver Thatch | Grand Cayman Guest Services

Silver Thatch Guest Services (est. 2018) is a privately owned & operated guest services facility conveniently located in the middle of the island, within 15 minutes of 90% of the island’s rental villas .  Membership is exclusive to our villa guests, villa owners and preferred service providers.

 

Our fitness & business centers are open to our members daily.  We offer gratis use of snorkel gear, baby equipment, coolers, and a growing list of other convenience items.  Our villa guest members are each provided a personalized Guest Benefit Card that can save them hundreds of dollars at member restaurants, water-sports operators and specialty vendors during their stay on Grand Cayman.

 


Silver Thatch does not charge mark-up/commission or accept referral fees from any of our preferred vendors.  


 

Your Silver Thatch Guest Benefit Card is included in your check-in packet on arrival with a beach bag and other welcome amenities.  Your Silver Thatch Card will also provide swipe access to the fitness center from 6:00AM to 9:00PM daily. 


Our Preferred Vendors & Villa Owners welcome you to Grand Cayman and fully appreciate your patronage.

Silver Thatch Minimum Benefits

  • Centralized Guest Services & Welcome Center
  • Unlimited Use of Silver Thatch Fitness Center (18+ yrs.)
  • Business Center Access: Computers, Printer & Fedex Supplies
  • Proprietary Silver Thatch Guest Discount Card
  • Discounted Private Snorkel Charters
  • Guest Parcel Receipt | Hold for Check-in
  • Gratis check-out/return of Scupapro™ Snorkel Equipment
  • Gratis check-out/return of Pack-n-Plays, Gates & Booster Seats, Beverage Coolers, Waterproof Bluetooth Speakers, Apple TVs, Shower chairs/benches and more to come…just ask!           

At-Villa Minimum Benefits

  • Gilchrist & Soames Soap, Lotion, Shampoo, Body Wash & Conditioner in each bathroom
  • Recommendations for Groceries & Beverage Pre-Stocking (Delivery Fee applies)
  • Early Check-In & Late Check-Out Gratis*
  • $1,000 minimum of Villa Accidental Damage Protection
  • Yoga/Massage/Chef/Cook coordination

 

 

 

*If no check-out or check-in on same day

Silver Thatch Guest Services | Reception

Guest Reception

First impressions are lasting. After a long day of travel we want to offer our weary guests a cool bottle of water and a quick check-in by our staff who is expecting you and who wish to help transform a “travel day” into a “vacation day”. We will have your check-in package prepared ahead of time. 

Silver Thatch Fitness

Cardio | Fitness

We offer a private 1,500 sq. ft. fitness/yoga space with vaulted ceiling, over-sized ceiling fans, solid rubber gym floor and plenty of A/C to keep you cool while you work out.  Plenty of towels, water cooler/paper cups, yoga mats, (2) Cable TVs and WiFi.  

Business Center

Our guest business center offers the guest who needs to stay connected a laser-quality printer/scanner and (3) computers for printing out reports, documents or even just boarding passes. 

We also have Fedex & DHL materials for international shipment and will arrange for their pickup for our guests. 

Silver Thatch Yoga Class

Yoga Class

Our preferred vendor for at-villa private yoga is Lindsay Correia who also teaches our group classes at Silver Thatch. Come meet Lindsay and see if you might want to engage her for a private class on your beach or pool deck. 

Contact Lindsay at www.grandcaymanyoga.com and follow her on FaceBook!