Silver Thatch | Grand Cayman Guest Services

Silver Thatch is a private, on-island guest services company designed to enhance the private rental villa guest experience.  It is not open to the public.

 

Our centrally-located facility with fitness/business center is open to our guests 7 days a week.  We offer gratis use of snorkel gear, baby equipment, bluetooth speakers, beverage coolers, and other convenience items.  Additionally,  Silver Thatch offers our villa guests a personalized Guest Benefit Card that can save them hundreds of dollars at restaurants, water-sports operators and specialty vendors that serve the majority of the private villas on Grand Cayman.


Silver Thatch does not charge mark-up/commission or accept referral fees from any of our preferred vendors.  We put our guests in direct touch with the vendors.  


Your Silver Thatch Guest Benefit Card is included in your check-in packet on arrival with a beach bag and other welcome amenities.  Soon, your Silver Thatch Card will also provide secure access to the fitness center before/after hours. 


Our Preferred Vendors & Villa Owners welcome you to Grand Cayman and fully appreciate your patronage.

Silver Thatch Minimum Benefits

  • Centralized Guest Services & Welcome Center
  • Unlimited Use of Silver Thatch Fitness Center (18+ yrs.)
  • Business Center Access: Computers, Printer & Fedex Supplies
  • Proprietary Silver Thatch Guest Discount Card
  • Discounted Private Snorkel Charters
  • Guest Parcel Receipt | Hold for Check-in
  • Gratis check-out/return of Scupapro™ Snorkel Equipment
  • Gratis check-out/return of Pack-n-Plays, Gates & Booster Seats, Beverage Coolers, Waterproof Bluetooth Speakers, Apple TVs, Shower chairs/benches and more to come…just ask!           

At-Villa Minimum Benefits

  • Gilchrist & Soames Soap, Lotion, Shampoo, Body Wash & Conditioner in each bathroom
  • Recommendations for Groceries & Beverage Pre-Stocking (Delivery Fee applies)
  • Early Check-In & Late Check-Out Gratis*
  • $1,000 minimum of Villa Accidental Damage Protection
  • Yoga/Massage/Chef/Cook coordination

 

 

 

*If no check-out or check-in on same day

Silver Thatch Guest Services | Reception

Guest Reception

First impressions are lasting. After a long day of travel we want to offer our weary guests a cool bottle of water and a quick check-in by our staff who is expecting you and who wish to help transform a “travel day” into a “vacation day”. We will have your check-in package prepared ahead of time. 

Silver Thatch Fitness

Cardio | Fitness

We have a private 1,300 sq. ft. fitness/yoga space with a 14-foot vaulted ceiling, 8-foot diameter ceiling fans, solid rubber gym floor and plenty of A/C to keep you cool while you work out.  Plenty of towels, water cooler/paper cups, yoga mats, (2) Cable TVs and WiFi.  

Business Center

Our guest business center offers the guest who needs to stay connected a laser-quality printer/scanner and (3) computers for printing out reports, documents or even just boarding passes. 

We also have Fedex & DHL materials for international shipment and will arrange for their pickup for our guests. 

Silver Thatch Yoga Class

Yoga Class

Our preferred vendor for at-villa private yoga is Lindsay Correia who also teaches our group classes at Silver Thatch. Come meet Lindsay and see if you might want to engage her for a private class on your beach or pool deck. 

Contact Lindsay at www.grandcaymanyoga.com and follow her on FaceBook!