Silver Thatch | Grand Cayman Guest Services

Silver Thatch is a private, on-island guest services company designed to enhance the private rental villa guest experience.  It is not open to the public.

 

Our centrally-located facility with fitness/business center is open to guests 7 days a week.  We offer our guests gratis use of snorkel gear, baby equipment, bluetooth speakers, beverage coolers, and other convenience items.  Additionally,  Silver Thatch offers our villa guests a personalized Guest Benefit Card that can save them hundreds of dollars at restaurants, water-sports operators and specialty vendors that serve the majority of the private villas on Grand Cayman.


Silver Thatch does not charge mark-up/commission or accept referral fees from any of our preferred vendors.  


Your Silver Thatch Guest Benefit Card is included in your check-in packet on arrival with a beach bag and other welcome amenities.  Soon, your Silver Thatch Card will also provide secure access to the fitness center before/after hours. 


Our Preferred Vendors & Villa Owners welcome you to Grand Cayman and fully appreciate your patronage.

Silver Thatch Minimum Benefits

  • Centralized Guest Services & Welcome Center
  • Unlimited Use of Silver Thatch Fitness Center (18+ yrs.)
  • Business Center Access: Computers, Printer & Fedex
  • Proprietary Silver Thatch Guest Discount Card
  • Discounted Private Snorkel Charters
  • Guest Parcel Receipt | Hold for Check-in
  • Gratis check-out/return of Pack-n-Plays, Gates & Booster Seats, Beverage Coolers, Waterproof Bluetooth Speakers, Apple TVs, Shower chairs/benches and more to come…just ask           

At-Villa Minimum Benefits

  • Gilchrist & Soames Soap, Lotion, Shampoo, Shower Gel & Conditioner
  • Pre-Stocking of Groceries & Beverages (Delivery Fee applies)
  • Early Check-In & Late Check-Out Gratis*
  • $1,000 minimum of Villa Accidental Damage Protection
  • Yoga/Massage/Chef/Cook coordination

 

 

 

*If no check-out or check-in on same day

Silver Thatch Guest Services | Reception

Guest Reception

First impressions are lasting. After a long day of travel we want to offer our weary guests a cool bottle of water and a quick check-in by our staff who is expecting you and who wish to help transform a “travel day” into a “vacation day”. We will have your check-in package prepared ahead of time. 

Silver Thatch Fitness

Cardio | Fitness

We have a private 1,300 sq. ft. fitness/yoga space with a 14-foot vaulted ceiling, 8-foot diameter ceiling fans, solid rubber gym floor and plenty of A/C to keep you cool while you work out.  Plenty of towels, water cooler/paper cups, yoga mats, (2) Cable TVs and WiFi.  

Business Center

Our guest business center offers the guest who needs to stay connected a laser-quality printer/scanner and (3) computers for printing out reports, documents or even just boarding passes. 

We also have Fedex & DHL materials for international shipment and will arrange for their pickup for our guests. 

Silver Thatch Yoga Class

Yoga Class

Our preferred vendor for at-villa private yoga is Lindsay Correia who also teaches our group classes at Silver Thatch. Come meet Lindsay and see if you might want to engage her for a private class on your beach or pool deck. 

Contact Lindsay at www.grandcaymanyoga.com and follow her on FaceBook!